FitBe Help CenterSubscriptions & Payments

Subscriptions & Payments

  • How do I cancel my subscription?

    If you purchased your subscription via the App Store, cancel it through your Apple ID: Settings > Apple ID > Subscriptions > Fitbe Gym & Fitness Coach. If you subscribed via our website, open the app and go to Profile > Subscription to cancel it directly.

  • How do I manage my subscription?

    For App Store subscriptions, manage your plan in Settings > Apple ID > Subscriptions. For web purchases, open the Fitbe Gym & Fitness Coach app and go to Profile > Subscription to view or manage your plan.

  • Is there a free trial?

    A 7-day free trial will soon be available for subscriptions purchased via our website. Stay tuned for the launch!

  • What payment methods are accepted?

    Payments are processed via the App Store or Stripe (for website purchases). Accepted methods include credit and debit cards. PayPal is not currently supported.

  • Can I get a refund?

    If you subscribed via the App Store, refunds must be requested from Apple at reportaproblem.apple.com. For subscriptions purchased on our website, contact us at admin@fitbe.io to request a refund.

  • What subscription plans are available?

    Fitbe Gym & Fitness Coach offers 1-month, 6-month, and 12-month subscription options. Each plan includes full access to personalized workouts, AI coaching, and progress tracking.